For more information, see Sign in to Skype for Business. If you’re already using Skype for Business on your desktop, then you can sign in with the credentials from your work or school account. You need a sign-in address and password from an organization that has a Skype for Business or Lync license. How do I sign in to Skype for Business on Mac? If that doesn't work, contact your workplace technical support and provide a link to this page: Troubleshooting Skype for Business Online sign-in errors for administrators. Wait a few minutes and try to sign in again. Problem acquiring a personal certificate that is required to sign in There are a number of technical reasons why this might happen. Turn off Set time automatically and tap Change. If you need to update your device’s time: Note your UTC offset, and compare your device’s time to that shown on the website. Go to Setting > PC Settings > Time and Language. If you need to, choose Change date and time and update your computer’s clock. Go to Control Panel > Date and Time, and note the UTC offset for your location. Go to a website that shows Coordinated Universal Time (UTC). Follow the instructions for your version of Windows: If you're getting an error that your clock is wrong, try updating your computer's date and time. If you’ve forgotten your password or it’s no longer working, use the Microsoft Online Password Reset site to send a new password request to your workplace technical support-typically the person who set up your Microsoft 365 account for you. If you can't sign in to Microsoft 365, your password might be incorrect. In the top right corner of the screen, click Sign in.Įnter the sign-in address and password you use to sign in to Skype for Business, and click Sign in. Try using your sign-in address and password to sign in to Microsoft 365: Under Password, enter your password, and click Sign In.Ĭheck if your password works with Microsoft 365 Normally On (recommended).Note: If you're stuck at "Contacting server and signing in," click Cancel Sign-In. Push notifications Get an alert when you receive a new IM or call. Tap Next and review the notification and phonebook access settings: When Skype for Business can't use a Wi-Fi or cellular data network to make an audio or video call, you'll be automatically called at this number and connected to the audio portion of the call. On the Never Miss Your Work Calls screen, enter your mobile number with country and region codes. On the Customer Experience Improvement Program screen, tap Join to send anonymous data about app issues and usage to Microsoft, or No thanks if you prefer not to participate. The user name is what you use to sign in to your organization’s network, either or domain\username. You may be asked for both a user name and a sign-in address. On the Start screen, swipe left to view your installed apps, search for Skype for Business, and then tap the icon to open the app.Įnter your sign-in address (for example, and password, and then tap Done. Sign in to Skype for Business for the first time Note: Effective May 20, 2018, the Windows Phone app for Skype for Business will be retired and will no longer be available for download from the Windows Phone Store.
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